Privacy Policy

Mark Smith Roofing LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (marksmithroofing.com) or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us when you request an estimate, contact us, or use our services. This may include:

• Personal Information: Name, email address, phone number, and physical address.
• Project Details: Information regarding your roofing needs or property.
• Device & Usage Data: IP addresses, browser types, and interactions with our website via cookies (see Section 4).

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide roofing estimates, schedule inspections, and deliver services.
• To respond to your inquiries and offer customer support.
• To improve our website functionality and advertising efforts.
• To send necessary administrative texts or emails regarding your project.

3. SMS & Text Messaging Policy

By providing your phone number and submitting our contact forms, you consent to receive SMS text messages from Mark Smith Roofing LLC related to your estimate, project scheduling, and customer service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting Out: You can opt out of receiving text messages at any time by replying STOP to any message we send. Standard message and data rates may apply.

4. Cookies, Tracking & Google Ads

We use tracking technologies, including cookies, to improve your experience and measure the effectiveness of our marketing campaigns.

Google Ads & Conversion Tracking: We use Google Ads to promote our services. Google uses cookies to serve ads based on your past visits to our website. We also use Google conversion tracking to understand when a user submits a form or clicks our phone number after clicking an ad. This data is anonymized and helps us provide relevant local services.

You can opt out of Google's use of cookies or device identifiers by visiting Google's Ad Settings or the Network Advertising Initiative opt-out page.

5. Security & Data Retention

We implement industry-standard security measures (including secure API routing and anti-spam verification) to protect your personal data from unauthorized access or disclosure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: